Job Description

At Kelly® Science, Engineering, Technology & Telecom (SETT), we're passionate about helping you find a job that works for you. We're hiring a Systems / Lab Support Specialist for a long-term opportunity in Jacksonville, Florida . With us, it's all about finding the job that's just right.

Systems / Lab Support Specialist

Jacksonville, Florida

Hourly Pay: $22/hr

Benefits (medical, dental, vision) + PTO & paid holidays

Summary

We're seeking a proactive, organized Systems / Lab Support Specialist to manage laboratory systems and support contract/agreement execution. The ideal candidate learns systems quickly, works independently, provides strong customer service, and partners effectively with R&D and business teams.

Key responsibilities

• Execute low- to medium-volume contract tasks with high attention to detail (prepare, route, and track agreements and attachments).

• Serve as first-line contact for system issues: triage tickets, troubleshoot, and escalate to vendors or engineering when appropriate.

• Provide administration and user support for Teamcenter, eMP and TRIP as needed.

• Keep requestors updated on approval status until completion.

• Facilitate and process a variety of agreements, including CDAs/NDAs, MTAs, MSAs, Consulting Agreements, SOWs, Sponsored Research Agreements, and Joint Development Agreements.

• Coordinate with Procurement and R&D to ensure timely review and execution.

• Identify workflow bottlenecks and recommend process improvements to increase execution efficiency.

• Maintain accurate records, trackers, and dashboards for follow-up and audit readiness.

Required skills & experience

• Proven ability to learn and support enterprise systems rapidly.

• Organized, self-motivated, customer-focused, able to manage multiple priorities with minimal supervision.

• Strong verbal and written communication; comfortable with technical and non-technical stakeholders.

• Excellent attention to detail and consistent follow-through for contract processing.

• Familiarity with MS Office, SharePoint, and ticketing systems.

• Experience supporting lab or engineering environments is a plus.

• Basic scientific literacy and ability to communicate with technical teams.

• Experience with medical billing and managing patient files, including adherence to confidentiality and record-keeping best practices.

• Experience creating purchase orders (POs) in medical or clinical settings.

• Administrative assistant experience: calendar and schedule management, handling emails, and general office/management support.

Preferred qualifications

• Prior exposure to contract administration or experience working with Procurement teams.

• Experience with document management, procurement, and learning management systems.

• Background in process improvement or project coordination.

• Comfortable building and maintaining trackers, dashboards, and user documentation.

Personal attributes

• Customer-service mindset; patient and professional.

• Proactive problem-solver who asks the right questions and follows through.

• Collaborative team player with clear communication.

• Reliable, organized, and accountable.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here ( for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Find what's next with Kelly ® .

As a worker today, it's up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what's next is what we're all about. We know what's going on in the evolving world of work-just ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

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