Job Description

Police Dispatcher

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link or call DARS at 800-552-5019, or DBVI at 800-622-2155.

Working Title - Police Dispatcher

Role Title - Emergency Coordinator I

Role Code - 69151-FP

FLSA - Nonexempt

Pay Band - 03

Position Number - 28000894

Agency - Northern VA Community College

Division - NV280-VP Administration

Work Location - Fairfax County - 059

Hiring Range - $45,000-$55,000

Emergency/Essential Personnel - Yes

EEO Category - 4-Protective Service

Full Time or Part Time - Full Time

Does this position have telework options? -Telework options are subject to change based on business needs- - No

Does this position have a bilingual or multilingual skill requirement or preference?

Work Schedule - Must be able to work rotating shifts with varying days off. Must be able to work occasional unscheduled overtime, weekends, holidays, and during times the college is closed due to inclement weather or other unusual occurrences.

Sensitive Position - Yes

Job Description - General Description: This position is responsible for performing a variety of communications and operational tasks in support of public safety, law enforcement, and security operations, linking those in need of assistance to those who render assistance. The NOVA Police Department is established as a college-wide entity with the responsibility to maintain safety and security of all employees, students and visitors, and property owned or controlled by the College. As such, all police department employees are subject to short-term and long-term reassignments that may include different locations, rotating schedules and duties dependent on the needs of the department and/or staff professional development. *This position is not eligible for telework.* Duties and Tasks: Dispatcher position is responsible for the public safety at a multi-campus college. The dispatcher is often the responsible entity for receiving calls for service and dispatch resources, making appropriate notifications. Operate police/emergency communications equipment in accordance with existing guidelines. Process requests for service by telephone and in person. Maintain computerized daily communications logs. This position requires working rotating shifts and is designated as "essential" which requires reporting for duty during holidays and times when the College is closed due to inclement weather or other events Must be able to pass a fingerprint-based criminal background check.

Special Assignments - May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

KSA's/Required Qualifications - KSAs: Ability to successfully complete initial DCJS approved dispatcher/communications training Ability to successfully complete department field training Ability to acquire and maintain NCIC/VCI Level A operator certification Ability to successfully complete department required or DCJS required in-service training Ability to follow instructions and perform with minimum supervision Ability to understand and speak English clearly Excellent oral (no speech limitations) and written communication skills Ability to multi-task various job functions Ability to handle stress under emergency situations Good computer skill Ability to type a minimum of 30 words per minute Ability to successfully complete the written telecommunicator assessment Minimum Work Experience: High School Diploma or equivalent. Successfully pass a telecommunications assessment Must be 18 years of age or older Must be a United States citizen or have been a lawful resident of the United States for the past 10 consecutive years Successful completion of a thorough background investigation.

Additional Considerations - Additional Considerations: Prior Public Safety Dispatching/Call Taker experience. VA Department of Criminal Justice Services (DCJS) Communications Officer Certification. VCIN/NCIC Level A Operator APCO Telecommunicator I Certification and/or other APCO certifications.

Operation of a State Vehicle - No

Supervises Employees - No

Required Travel - May need to travel to NOVA Manassas campus dispatch center in the event the current dispatch center goes down.

Posting Detail Information

Posting Number - CLS_4422P

Recruitment Type - General Public - G

Number of Vacancies - 1

Position End Date (if temporary)

Job Open Date - 04/28/2026

Job Close Date - 05/17/2026

Open Until Filled - No

Agency Website -

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