Job Description

Job Description

Job Description

The Night Auditor is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest’s stay which can include multitasking, and performing the following duties in a manner that reflects our property’s vision, mission, and core values.
Compensation:

$17 hourly

• Perform basic maintenance or housekeeping tasks when needed to maintain guest comfort.
• Resolve guest concerns by collaborating with appropriate departments to ensure satisfaction.
• Handle reservations via phone, email, or in person, including individual and group bookings.
• Address guest inquiries about hotel services, amenities, and local attractions, ensuring guest satisfaction.
• Welcome and assist guests with check-ins, check-outs, and room assignments, ensuring a positive first impression.

• Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint
• Hospitality experience preferred but not required—applicants at all experience levels are welcome.
• Proficiency in internet software and Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
• Reasonable accommodations can be made for individuals with disabilities to perform the essential functions of the job.
• Physical ability to stand, walk, and lift up to 25 pounds as needed.

At ARK, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things ARK!

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