Job Description

Job Description

Job Description

The Director of Training – Restaurant Ops is responsible to develop and drive training initiatives for the company’s Restaurant division. This role will ensure company compliance and refines best-in-class training systems for all existing and new restaurant openings. This role will lead a team that will design and deliver high impact training to leaders and associates’ company-wide.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Evaluate and continuously improve current training initiatives, incorporating best practices for results-driven learning
• Lead new restaurant openings, to ensure detailed business plan for continued success after opening and the highest quality of training is executed
• Manages program development & implementation strategies
• Maintains system of record of completed employee training and attendance, sending updates to units and divisions as needed.
• Manages compliance training and audits to ensure compliance with Anti-Harassment, Food Safety certifications, Alcohol Awareness certifications, CA Heat Prevention, etc.
• Establish protocol for certifying & auditing remote training & certification
• Ensure all training materials are kept current and up to date to ensure compliance with government standards
• Execute all stages with new restaurant openings and hold priority review meetings with internal and external partners keeping them on task and motivated
• Create and present projected plan to include detailed milestones with associated critical paths, staffing compendiums, and budgets for new restaurant opening projects
• Collaborate extensively with other teams to ensure training aligns and exemplifies the desired culture and philosophies of the Company
• Oversees orientation sessions and ensures on-the-job training is taking place for all new hires
• Partner directly with operational leaders and HR to align talent and business needs
• Assist in recruiting when necessary to fill vacant positions, conducts interviews as need and makes recommendations to hire
• Work with marketing department to develop educational materials and program signage.

QUALIFICATIONS:

• Proof of eligibility to work in the United States
• 21+ years of age
• 8+ years of experience in Restaurant or Hospitality and project management roles
• 3+ years of experience managing direct reports
• BA in Organizational Development, Communication, Business and/or equivalent work experience
• Knowledge of organizational development and corporate environment training.
• Prior Restaurant Operations, General Manager or Asst. General Manager roles held is a plus!
• Bilingual, English/Spanish a plus.
• Valid Driver’s License
• Work varied shifts to include days, nights, weekends and holidays
• Experience with Learning Management Systems (UKG/Schoox learning management system preferred)
• Strong project management skills, presentation skills, ability to design training from scratch, and us the latest technology to manage training endeavors.
• Must have strong analytical skills with an ability to think strategically, attention to detail and having exquisite follow up/through skills.

KNOWLEDGE & COMPETENCIES:

• Extensive experience in restaurant & hospitality operations and new openings
• Knowledge & understanding of Federal & State regulations
• Effectively operates independently with minimal direction
• Must be an individual of high integrity, possess exceptional leadership skills
• Proven relationship management, diplomacy, and consultative abilities
• Knowledge in profitability analysis and budgeting

EMPLOYEE BENEFITS INCLUDE:

Health, Dental, Vision, 401K, PTO, Employee Discount Network, Meals, Celebrations, Awards and more....

DISCLAIMER:

This job posting is intended to describe the general nature of this position. It is not intended to be an exhaustive list of all responsibilities, duties and skills required. Employee benefits may vary by location, position, length of service and employment status.

Final candidates will be required to complete a drug test and background check. Many positions will require a state gaming license. Affinity Gaming is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.

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